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1. Introduction

Welcome to Velora Agency ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website located at velora-agency.com (the "Site") and the services we provide, including AI automation, custom web design, SaaS development, and branding (collectively, the "Services").

By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Site or Services.

2. Services

We agree to provide the Services as described in the project proposal or statement of work agreed upon by you and the Company. Any changes to the scope of work must be agreed upon in writing by both parties.

3. Client Responsibilities

You agree to provide us with all necessary information, materials, and access required to perform the Services. You are responsible for the accuracy and completeness of all materials provided to us. Delays in providing these materials may result in project delays.

4. Fees and Payment

Fees for our Services will be outlined in the project proposal. Unless otherwise specified, a non-refundable deposit is required before any work begins. The remaining balance is due upon project completion, prior to the final delivery of assets.

All payments are due within 15 days of the invoice date. Late payments may incur interest charges at a rate of 1.5% per month on the outstanding balance.

5. Intellectual Property

Upon full and final payment, we grant you a perpetual, non-exclusive, worldwide license to use the final deliverables for your business. We retain the right to use the project deliverables and a description of the project for our portfolio and for promotional purposes.

Any materials, methods, or tools used by us to create the deliverables that are not part of the final deliverables remain our intellectual property.

6. Confidentiality

Both parties agree to keep confidential all non-public information and materials shared during the project. This includes business strategies, client lists, and proprietary information. This obligation continues even after the project is completed.

7. Limitation of Liability

Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the Services during the term of the project. We are not liable for any indirect, consequential, or special damages, including lost profits.

8. Termination

Either party may terminate the agreement with 30 days written notice. If you terminate the agreement, you agree to pay for all work completed up to the date of termination. If we terminate the agreement without cause, we will refund any fees paid for uncompleted work.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Morocco. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Marrakech, Morocco.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at contact@velora-agency.com.

Last Updated

This Terms and Conditions was last updated on July 29, 2024.